All products from your order will be delivered to the address specified in the "Shipping Address" field on the form.
Final delivery options are determined based on the size and contents of the order.
Delivery company
- Shipping cost from PLN 15.00
- "Cash on delivery" service + PLN 10.00
- We send lighting | chairs | tables | accessories
- Delivery time 24h-48h
- Delivery hours between 7:00 a.m. and 6:00 p.m.
- The driver is not obliged to contact you before delivery, but it is often practiced
- Delivery and bringing the goods to the recipient's door**
- An information e-mail with the consignment note number is sent to the Customer
- Information note if the Recipient is not at home
- Two delivery attempts***
Transport company (pallets)
- Shipping cost from PLN 99.00
- "Cash on delivery" service + PLN 20.00
- We ship sofas | armchairs | tables | products in larger quantities
- Delivery time 24h-48h
- Delivery between 7:00 a.m. and 9:00 p.m., depending on the location of the delivery place and the driver's route
- The driver will contact you before delivery to inform you about the approximate arrival time
- Delivery only to the ground floor, in front of the entrance to the facility (without bringing in)
- On the day of delivery you will receive an SMS informing you about the planned delivery
- No re-delivery possible
Personal pickup
- Pickup cost PLN 0.00
- Payment by bank transfer / PayU
- No cash payments
- Products from every category
- Agreed with the Client
- Prepayment of the order, before information about possible collection
- Collection of goods after receiving confirmation from Customer Service about the possibility of collecting the order
- You can collect the goods on working days from Monday to Friday
- The office is open from 8:00 a.m. to 4:00 p.m.
- Office address:
Aleja Korfantego 191, building A, 40-153 Katowice
Exceptions!
* Delivery times may be extended depending on seasonality - most commonly during the holiday period
** Delivery and bringing the goods to the Customer's door or to the entrance of the building if the package is non-standard or weighs more than 30 kg
*** The third delivery attempt results in an additional fee charged by the Store (The cost of the fee is equivalent to the costs incurred by the Store for the service provided by the delivery company.)
Practical tips
- Remember to keep and not destroy the packaging while unpacking. After all, you might want to return the contents, so it's crucial to keep them as well-protected as possible – this is often guaranteed by the original packaging.
- Pay attention to the accuracy of the shipping address to avoid additional costs in case of re-delivery attempts.
- If you need to contact the courier, have the waybill number ready (find it in the email) and then get in touch with the courier company to arrange delivery details.
Frequently asked questions
Is the shipping with delivery included?
Delivery and bringing the goods to the door is intended for shipments not exceeding 31 kg. If your order is delivered on a pallet due to size and weight, the delivery will take place only before entering the building.
What is the cost and delivery time of the package?
The cost of parcel delivery is calculated by our system based on the quantity of selected products as well as their dimensions and weight. To check the shipping cost of your order, add the desired quantity of products to your cart. The delivery time for parcels by courier companies is 24-48 hours. However, there may be exceptions due to seasonality, such as Christmas, when delivery times may extend.
What about the delivery if I'm not at home?
The courier will contact you to arrange delivery (although there is no obligation to do so). If they fail to do so, they should leave a message (via SMS or email) regarding a new delivery date. In this situation, it is best if you contact the courier company / delivery courier and arrange a different delivery date. The shipping cost of the order includes two delivery attempts.
Can I arrange the delivery time?
Unfortunately, this issue solely depends on the goodwill of the courier. None of the courier companies offer delivery at a specific hour (except for additional paid services). If you want to arrange a pickup time, please call the delivering courier directly or the courier company.
International shipments
More about international shipments click here.
