We work on business days (Monday - Friday) from 8:00 until 16:00
666 669 559 or 32 444 66 88
[email protected]
chat on-line
After our working hours, contact us through e-mail or chat in the bottom right corner. We will reply to your message in the fastest possible time.
Have you received the order and you are not satisfied? Don't worry, you have 14 days to make the final decision and even if you change your mind, we'll help you with the refund.
You can return the order up to 14 days after receiving the package
Complete the quick online form
Secure and send the package with our help or by yourself
Wait for refund
We have prepared more information about Returns & Refunds on the dedicated page
If for some reason your parcel has been damaged or the product has a defect, use the appropriate form.
A complaint about a damaged parcel
Go to filing a complaint
A complaint about a defect in the product
Send us the completed form. All information regarding your complaint will be forwarded to your e-mail address from our Complaint Department.
Below are the designated marks which you may find on the product page. Find out what they mean.
Fulfilment in 24-48h | 5-7 days
Means the time needed to complete the order or the time to bring the products to our stock from a foreign partner.
Ask for the availability
Means that we need to verify the stock level with the manufacturer or set a deadline for individual order.
+ Delivery of the parcel
Means the time of delivery to your address, from the moment it was picked up by the driver.
We have prepared more information about Availability & Order Fulfilment on the dedicated page
The shipping cost depends on the number of ordered products and the size of the package and of course your country destination. To check estimated shipping value, add selected product and its quantity to the cart, and register your delivery address including country. Our system will calculate the cost of delivery.
Courier delivery
Cost from 9,00 Euro
Pallet shipment
Cost from 50 Euro
Personal pickup
Cost 0,00 Euro
We have prepared more information about Deliveries on the dedicated page
The following payment methods are free of all commissions and handling fees.
Bank wire
Transfers up to 2 working days.
Express payment
Payment by credit card.
Payment by credit card or by virtual wallet.
We have prepared more information about International Payment on the dedicated page
Do you want to cooperate with us? Or maybe you would like to show us an interesting product offer? Feel free to contact us!
Architects| Design offices
Become our partner!
Manufacturers| Suppliers
Contact us!
We have prepared more information about Cooperation with architects and design offices on the dedicated webiste
Are you an enterprise or investment company that plans to buy a wholesale quantity of our products?
Investor
Cultural facilities
Wholesale enquiry
We have a simple solution! Use our simple enquiry form .
When we receive your enquiry, we will prepare an offer for you and send to your email address along with the appropriate discounts.
Drogi Kliencie,Skorzystaj z poniższego formularza aby ułatwić sobie proces zwrotu towaru.Pamiętaj! Wedle obowiązującego prawa, zwrotu mogą dokonać jedynie Konsumenci, jeśli kupiłeś towar "na firmę" Twój zwrot nie będzie zasadny.
Podaj dane dzięki którym będziemy mogli Cię zidentyfikować w naszym sklepie
Wypełnij jedną z wartości, dzięki tym danym odszukamy czego dotyczył zakup
Podaj telefon kontaktowy w razie dodatkowych pytań przy obsłudze zwrotu
Podaj email kontaktowy w razie dodatkowych pytań przy obsłudze zwrotu
Wpisz dane odbiorcy przelewu
Podaj numer konta bankowego do przelewu
Poniżej uzupełnij listę zwracanych przez Ciebie produktów.Jest nam przykro jeśli nie spełniliśmy Twoich oczekiwań więc tym bardziej postaramy się aby procedura przebiegła sprawnie i szybko.
Podaj nazwę produktu, który zwracasz
Napisz ile produktów zwracasz
Napisz jeśli masz uwagi
Niniejszym formularzem informuję o moim odstąpieniu od umowy sprzedaży zgodnie z prawem o odstąpieniu od umowy zawartej na odległość lub poza lokalem przedsiębiorstwa.
Save products on your wishlist to buy them later or share with your friends.
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